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Customer Story · Import/Export · Rubavu
VAT season used to be three weeks of panic. Last quarter I filed before my morning coffee was cold. No late fees, no corrections.
Claudine Uwamahoro · Finance Lead · Rubavu Imports
The company
  • Industry: Import/Export (beverages)
  • Location: Rubavu, Rwanda
  • Size: 11 staff · 1 branch + bonded depot
  • Using GwizaSuite since: September 2024
Before GwizaSuite
  • VAT assembled line-by-line from paper
  • Quarter-end panic, every quarter
  • Late-filing fees in 2 of 4 quarters
  • Accountant working weekends
After 90 days
  • VAT export one-click, RRA format
  • Filings done before deadlines
  • Zero late fees since go-live
  • Accountant working weekdays only
Modules in use
  • Inventory
  • Sales
  • Payments
  • Accounting
  • Customer Portal
CU
Claudine Uwamahoro at Rubavu Imports’ office, March 2026.

The problem

Rubavu Imports brings in beverages and packaged food from Uganda. Claudine, as finance lead, had filed the VAT return manually every quarter for six years. Two of every four quarters she filed late. The penalties added up to a real line item on the P&L.

Why GwizaSuite

The RRA-format VAT export. She trialed it over a single weekend and produced a quarter’s worth of correct VAT in under an hour. She signed up the next Monday.

Implementation

Straightforward. Import the customer list, the stock ledger, the last 12 months of invoices. Three evenings. Done.

Financial impact

Late-filing penalties: ~400K RWF/year → 0 · VAT prep time: 3 weeks → 1 hour per quarter

90 days in

Four quarters have passed. All four filed on time. Four RRA late-fee notices that didn’t arrive.

The software pays for itself in penalties alone. Everything else is a bonus.Claudine Uwamahoro, Finance Lead, Rubavu Imports

The numbers.

3 weeks → 1 hr
VAT prep time per quarter
0
late-filing fees since go-live
~400K RWF
penalties avoided annually
4 of 4
quarters filed on time
What Claudine would tell a peer

Count your late-filing fees for the year. That number is the minimum the software will save you.

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Claudine Uwamahoro, Rubavu Imports — customer story | GwizaSuite